Regarding the Impact of the Earthquake in Kumamoto Prefecture

Thank you very much for your continued patronage of our car rental services.

We would like to express our deepest sympathies to all those affected by the recent Kumamoto earthquake.
Below is an update regarding our current operational status and response measures in light of the earthquake's impact.

[Our Top Priority: Customer Safety]
For customers currently using or planning to visit our branches in the Kyushu region, please stay alert to potential aftershocks and prioritize your safety above all else.
In addition, we will handle modifications or cancellations for reservations in the Kyushu region flexibly if they are due to the impact of the earthquake.

[Current Operational Status]
At present, all branches, including those within Kumamoto Prefecture, continue to operate as usual.
Should there be any changes to the acceptance of new reservations or the operations of our Kumamoto Ekimae and Kumamoto Airport branches, updates will be posted on this website as needed.

[Phone Line Congestion]
Due to the impact of the earthquake, our branches and reservation center are currently experiencing high call volumes, making it difficult to get through.
If you are unable to connect, we kindly ask that you please wait a while and try calling again later.


We sincerely apologize for any inconvenience this may cause and highly appreciate your understanding and cooperation.